Player Wellbeing

Hebaji Responsible Gaming

Gaming on hebaji should always be fun — never stressful, never harmful. This page explains the tools, limits, and support options available to every hebaji player so you can stay in control and enjoy the platform on your own terms.

Hebaji is committed to safe, responsible gaming for all players

18+
Adults Only Platform
Free
All Responsible Gaming Tools
24/7
Support Available
Instant
Self-Exclusion Processing
1

Our Commitment to Responsible Gaming

Hebaji was built for players who want to have fun. That is the whole point. But we also know that for some people, gaming can stop being fun and start causing real problems — financial stress, relationship strain, or worse. That is why responsible gaming is not just a checkbox for hebaji. It is a genuine part of how we run the platform.

Every tool on this page is available to every registered hebaji player, completely free of charge. You do not need to justify yourself or explain anything to use them. If you want to set a deposit limit, take a break, or close your account entirely, hebaji will make that happen quickly and without any hassle.

Hebaji also monitors gaming patterns across the platform. If our systems detect behaviour that may indicate a problem — such as unusually large deposits, very long sessions, or rapid escalation in bet sizes — our responsible gaming team may reach out to check in. This is not about judging anyone. It is about making sure every player on hebaji is doing okay.

Our Promise: Hebaji will never make it difficult for you to use responsible gaming tools. No waiting periods, no pressure to reconsider, no dark patterns. If you need to stop, we help you stop.

2

What Is Responsible Gaming?

Responsible gaming means playing in a way that stays enjoyable and does not negatively affect your life. It is about keeping gaming in its proper place — as entertainment, not as a way to make money, escape problems, or cope with stress.

For most hebaji players, gaming is exactly what it should be: a fun way to spend some free time, enjoy a bit of excitement, and maybe win something along the way. Responsible gaming is about making sure it stays that way. Here are the core principles:

  • Only play with money you can genuinely afford to lose. Never use rent money, bill money, or savings earmarked for something important.
  • Set a budget before you start playing and stick to it, regardless of whether you are winning or losing.
  • Treat any winnings as a bonus, not as income you can rely on. The house always has an edge over the long run.
  • Take regular breaks. Long, uninterrupted gaming sessions are a warning sign, not a badge of honour.
  • Never chase losses. If you have hit your budget for the day, stop. Chasing losses almost always makes things worse.
  • Keep gaming separate from your emotional state. Playing when you are stressed, upset, or under the influence of alcohol is a recipe for poor decisions.

Remember: Hebaji games are designed to be entertaining. The outcome of every game is determined by a certified random number generator — there is no strategy that guarantees a win, and past results never influence future outcomes.

3

Warning Signs of Problem Gambling

Problem gambling does not always look dramatic. It often creeps up gradually, and many people do not realise there is an issue until it has already caused significant harm. Knowing the warning signs is the first step to staying safe. Be honest with yourself about whether any of the following apply to you:

Spending more money on gaming than you originally planned, regularly going over your own budget.

Chasing losses — continuing to play after losing in an attempt to win back what you have lost.

Lying to family or friends about how much time or money you spend on gaming.

Feeling restless, irritable, or anxious when you are not able to play.

Borrowing money or selling possessions to fund gaming activity.

Neglecting work, studies, family responsibilities, or personal health because of gaming.

Using gaming as a way to escape from stress, depression, anxiety, or personal problems.

Feeling unable to stop even when you want to, or repeatedly failing to cut back despite trying.

If you recognise yourself in two or more of these signs, please use hebaji's responsible gaming tools right away, or contact our support team. There is no shame in asking for help — it is the smart thing to do.

4

Quick Self-Assessment

Answer these questions honestly. They are not a clinical diagnosis, but they can help you get a clearer picture of your relationship with gaming on hebaji.

1. Have you ever spent more on gaming than you planned in a single session?
Never Occasionally Often Almost always
2. Have you ever chased losses by continuing to play after your budget ran out?
Never Once or twice Regularly
3. Has gaming ever caused stress or conflict in your personal relationships?
No Minor tension Serious conflict
4. Do you find it difficult to stop playing even when you intend to?
No, I stop easily Sometimes Frequently

If you answered "Often", "Regularly", "Serious conflict", or "Frequently" to any question, we strongly encourage you to set limits on your account or contact hebaji support for a confidential conversation.

5

Deposit Limits

One of the most effective responsible gaming tools hebaji offers is the ability to set deposit limits on your account. A deposit limit caps how much money you can add to your hebaji account over a defined time period — daily, weekly, or monthly.

Setting a deposit limit is a proactive way to make sure your gaming spending stays within a budget you are comfortable with. It removes the temptation to top up your account in the heat of the moment, and it gives you a clear, automatic boundary that the platform enforces on your behalf.

  • Deposit limits can be set at any time from your account settings or by contacting hebaji support.
  • Reducing a deposit limit takes effect immediately — the lower limit applies right away.
  • Increasing a deposit limit requires a cooling-off period to give you time to reconsider. This is intentional and is there to protect you.
  • You can set separate daily, weekly, and monthly limits simultaneously for maximum control over your spending.

Tip: Set your deposit limit to match your genuine entertainment budget — the amount you would comfortably spend on any other leisure activity in the same period. If you would not spend more than 500 BDT a week on a night out, that is a reasonable starting point for your hebaji deposit limit too.

6

Session Time Controls

Time can pass very quickly when you are playing on hebaji. Session controls help you keep track of how long you have been playing and give you the option to set a hard limit on your session length.

  • Session reminders: Hebaji can send you a notification after a set amount of time — for example, after 30 or 60 minutes of continuous play — to remind you to take a break.
  • Session time limits: You can set a maximum session length. Once the limit is reached, your session will end automatically and you will need to log back in to continue.
  • Loss limits: Set a maximum amount you are willing to lose in a single session. When that threshold is reached, your session ends for the day.

These controls are especially useful if you find that you tend to lose track of time when playing. They put a structure around your gaming that makes it easier to stay in control without relying entirely on willpower.

7

Self-Exclusion

If you feel that you need a more significant break from gaming, hebaji offers self-exclusion. Self-exclusion means voluntarily blocking yourself from accessing your hebaji account for a defined period — or permanently.

  • Short-term break (cooling-off): Take a break of 24 hours, 7 days, or 30 days. Your account is suspended for the chosen period and reactivates automatically when the period ends.
  • Extended self-exclusion: Exclude yourself for 3 months, 6 months, or 12 months. Reactivation requires a deliberate request after the exclusion period has fully elapsed.
  • Permanent self-exclusion: Close your hebaji account permanently. This cannot be reversed. Any remaining balance will be returned to you via your registered payment method.

To activate self-exclusion, contact hebaji support at [email protected] or use the self-exclusion option in your account settings. The exclusion takes effect immediately. During the exclusion period, hebaji will not send you any promotional communications.

Important: Self-exclusion is a serious tool and hebaji takes it seriously. If you attempt to create a new account during a self-exclusion period, hebaji will close that account and return any deposits made. Please do not try to circumvent your own exclusion — it is there to protect you.

8

Reality Check Notifications

Reality check notifications are periodic pop-up messages that appear during your gaming session on hebaji. They show you how long you have been playing and how much you have won or lost during that session. They give you a moment to pause, assess, and decide whether you want to continue.

You can set reality checks to appear every 15, 30, or 60 minutes. When a reality check appears, you have three options: continue playing, take a break, or end your session. There is no pressure — it is simply a moment of awareness built into your gaming experience.

Many players find reality checks genuinely useful. It is easy to lose track of time and money when you are in the flow of a game. A brief, factual summary of your session every half hour can make a real difference to how you manage your gaming on hebaji.

9

Protecting Underage Players

Hebaji is strictly an 18+ platform. We verify the age of every player during the registration process and we take underage access extremely seriously. No person under the age of 18 is permitted to register, deposit, or play on hebaji under any circumstances.

If you share a device with younger family members, we strongly recommend taking the following steps to prevent accidental or deliberate access to hebaji:

  • Always log out of your hebaji account when you are not using it, especially on shared devices.
  • Never save your hebaji login credentials in a browser on a shared device.
  • Use a strong, unique password for your hebaji account that younger family members cannot guess.
  • Consider using parental control software on shared devices to restrict access to gaming websites.
  • Talk to your children about online gaming and the importance of age restrictions.

If you suspect that a minor has accessed a hebaji account — whether your own or someone else's — please contact support at [email protected] immediately. We will investigate and take appropriate action without delay.

10

Getting Help

If you are struggling with your gaming habits, the most important thing to know is that you are not alone and help is available. Reaching out is a sign of strength, not weakness. Hebaji's support team is available 24 hours a day, 7 days a week, and every conversation about responsible gaming is treated with complete confidentiality.

To speak with the hebaji responsible gaming team, contact us at [email protected] or use the live chat feature inside your account. Tell us what you are experiencing and we will work with you to find the right tools and support — whether that is setting limits, taking a break, or closing your account.

Hebaji Support: Email [email protected] — available 24/7. All responsible gaming conversations are handled with full confidentiality by our dedicated support team.

Responsible Gaming Features on Hebaji

Deposit Limits

Cap your daily, weekly, or monthly deposits to keep your spending within a budget you are genuinely comfortable with. Reductions apply instantly.

Session Time Limits

Set a maximum session length and hebaji will automatically end your session when the time is up — no willpower required.

Reality Check Alerts

Periodic in-session notifications show your play time and net result, giving you a clear moment to pause and decide whether to continue.

Cooling-Off Periods

Take a short break of 24 hours, 7 days, or 30 days. Your account is suspended for the period and reactivates automatically when it ends.

Self-Exclusion

Exclude yourself for 3, 6, or 12 months — or permanently. Takes effect immediately and cannot be reversed during the exclusion period.

24/7 Support

Hebaji's responsible gaming team is available around the clock. Every conversation is confidential and handled with care and without judgment.

Enjoy Hebaji Your Way

Hebaji is at its best when gaming is fun. Register your free account, set your limits from day one, and enjoy Bangladesh's most trusted gaming platform with complete peace of mind.