Hebaji Terms and Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between you and hebaji ("the platform", "we", "us"). By accessing hebaji at hebaji.vip, creating an account, making a deposit, or placing any bet, you confirm that you have read, understood, and agreed to these Terms in full.

If you do not agree with any part of these Terms, you must not use the hebaji platform. Continued use of hebaji after any update to these Terms constitutes your acceptance of the revised version. Hebaji recommends that you review these Terms periodically to stay informed of any changes.

To register and play on hebaji, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. Hebaji does not permit anyone under 18 to register, deposit, or participate in any game on the platform.
• You must be a resident of a jurisdiction where online gaming is not prohibited by applicable law. It is your responsibility to verify that using hebaji is legal in your location.
• You must not be registered on any self-exclusion list or have previously been excluded from hebaji for any reason.
• You must be acting on your own behalf and not as an agent or representative of any third party.
• You must not be an employee, contractor, or immediate family member of a hebaji employee or contractor.

Hebaji reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, hebaji may suspend or permanently close your account and withhold any pending withdrawals pending investigation.

When you register on hebaji, you are required to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, contact number, and a valid payment method. Providing false information during registration is a violation of these Terms and may result in immediate account closure.

• Each person is permitted to hold only one account on hebaji. Opening multiple accounts — whether under the same name, the same device, or the same payment method — is strictly prohibited.
• You are responsible for keeping your login credentials secure. Do not share your password with anyone. Hebaji will never ask for your password via chat, email, or phone.
• If you suspect that your account has been accessed without your authorisation, contact hebaji support immediately so the account can be secured.
• Your account is personal to you and cannot be transferred, sold, or assigned to another person under any circumstances.
• Hebaji reserves the right to verify your identity before processing any withdrawal. Verification documents may include a national ID, passport, or utility bill.

Hebaji supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). Hebaji does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own charges.

Deposits on hebaji are typically credited to your account within a few minutes of the transaction being confirmed by your payment provider. If a deposit does not appear in your hebaji account within 30 minutes, contact support with your transaction reference number.

• Withdrawals are processed to the same payment method used for the most recent deposit, wherever possible. This is a standard anti-fraud measure.
• Hebaji aims to process all withdrawal requests within 10 minutes during normal operating conditions. Processing times may be longer during periods of high demand or if additional verification is required.
• Minimum and maximum deposit and withdrawal amounts are displayed on the cashier page within your hebaji account. These limits may vary depending on your account status and verification level.
• Funds in your hebaji account do not earn interest. Hebaji is not a financial institution and your account balance should not be treated as a savings or investment vehicle.
• Hebaji reserves the right to delay or decline a withdrawal if there is reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these Terms.

Hebaji offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published alongside each offer. In the event of any conflict between a promotion's specific terms and these general Terms, the promotion-specific terms take precedence for that offer.

• Welcome bonuses on hebaji are available to new players only. Each player is entitled to claim the welcome bonus once. Attempting to claim it multiple times via duplicate accounts will result in all bonuses being voided and the accounts being closed.
• All bonuses are subject to wagering requirements. The wagering requirement for each bonus is clearly stated in the promotion details. Bonus funds cannot be withdrawn until the wagering requirement has been met in full.
• Hebaji reserves the right to modify, suspend, or cancel any promotion at any time. Players who have already claimed a bonus will not be affected by changes made after the claim date, provided the wagering requirement has not yet been completed.
• Bonuses may only be used on the games specified in the promotion terms. Using bonus funds on excluded games may result in the bonus and any associated winnings being voided.
• Hebaji does not permit the use of bonus funds for the purpose of arbitrage, matched betting, or any other strategy designed to exploit the bonus system rather than play in good faith.

All games available on hebaji use certified random number generators (RNG) to determine outcomes. Game results are independent of previous results and cannot be predicted or influenced by any player action, system setting, or external factor.

Each game on hebaji has its own set of rules, which are accessible from within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. Hebaji is not responsible for losses resulting from a player's misunderstanding of game rules.

• In the event of a technical fault during a game round, the round may be declared void and any stake returned to the player's account. Hebaji's decision on technical fault outcomes is final.
• Bets placed after a game round has officially closed will not be accepted. If a bet is placed in error after round closure, the stake will be returned.
• Hebaji does not permit the use of automated betting software, bots, scripts, or any other tool designed to gain an unfair advantage over other players or the platform.
• Published RTP (Return to Player) figures represent long-term statistical averages and do not guarantee any specific outcome for any individual session or player.

The following actions are strictly prohibited on hebaji. Engaging in any of these behaviours will result in account suspension, permanent closure, forfeiture of balances, and may be reported to relevant authorities:

• Registering more than one account on hebaji, whether under your own name or any other identity.
• Using stolen, fraudulent, or unauthorised payment methods to make deposits on hebaji.
• Attempting to launder money or use hebaji for any financial crime.
• Colluding with other players to manipulate game outcomes or exploit bonus structures.
• Using software tools, exploits, or vulnerabilities to gain an unfair advantage on the platform.
• Providing false information during registration or identity verification.
• Threatening, harassing, or abusing hebaji staff or other players through any communication channel.
• Attempting to access another player's account without their permission.

Hebaji reserves the right to suspend or permanently close any account at its discretion, with or without prior notice, if there is reasonable cause to believe that a player has violated these Terms, engaged in fraudulent activity, or poses a risk to the integrity of the platform.

• If your account is suspended, you will be notified by email or in-platform message. Hebaji will provide a reason for the suspension where it is safe and appropriate to do so.
• During a suspension, you will not be able to log in, deposit, withdraw, or place bets. Any pending bets at the time of suspension will be settled according to normal game rules.
• If a suspension is found to have been applied in error, hebaji will reinstate the account and any affected balances promptly.
• Players may also request voluntary account closure at any time by contacting hebaji support. Voluntary closure requests will be processed within 24 hours.
• Upon permanent closure, any remaining balance in a verified account will be returned to the player's registered payment method, provided no Terms violations are under investigation.

Hebaji is committed to promoting responsible gaming across the platform. We provide tools that allow players to manage their activity and set limits that keep gaming enjoyable rather than harmful. These tools are available to all registered players at no cost.

• Deposit limits: Set a daily, weekly, or monthly cap on how much you can deposit into your hebaji account.
• Session reminders: Receive notifications after a set period of continuous play to encourage regular breaks.
• Self-exclusion: Request a temporary or permanent exclusion from hebaji if you feel your gaming is becoming a problem. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• Reality checks: Enable periodic pop-ups that show your session duration and net win/loss position.

If you are concerned about your gaming habits or those of someone you know, hebaji encourages you to seek support. Visit the Responsible Gaming page for more information and resources.

Hebaji collects and processes personal data in accordance with its Privacy Policy. By registering on hebaji, you consent to the collection and use of your data as described in that policy. Hebaji does not sell or share your personal data with third parties for marketing purposes.

Your data is used to operate your account, process transactions, verify your identity, prevent fraud, and improve the hebaji platform. Hebaji uses industry-standard encryption to protect your data at rest and in transit. For full details on how your data is handled, please review the Privacy Policy.

Hebaji provides the platform on an "as is" basis. While we work hard to keep the platform running smoothly, we cannot guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.

• Hebaji is not liable for any loss of profits, loss of data, or indirect damages arising from your use of the platform, except where such liability cannot be excluded by law.
• Hebaji is not responsible for losses resulting from a player's failure to read and understand game rules, bonus terms, or these Terms and Conditions.
• In the event of a system error that results in an incorrect game outcome or payout, hebaji reserves the right to correct the error and adjust account balances accordingly.
• Hebaji's total liability to any player in connection with any single incident shall not exceed the amount deposited by that player in the 30 days preceding the incident.

Hebaji may update these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, hebaji will notify registered players via email or an in-platform notification.

Your continued use of hebaji after the updated Terms have been published constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using hebaji and contact support to close your account.

If you have any questions about these Terms and Conditions, or if you need clarification on any policy that applies to your hebaji account, our support team is available 24 hours a day, seven days a week.

• Email: [email protected]
• Live Chat: Available directly within your hebaji account after login
• Response time: Most queries are resolved within a single conversation during support hours

Hebaji support can assist with account questions, payment issues, bonus queries, responsible gaming tools, and anything else related to your experience on the platform. Do not hesitate to reach out — the team is there to help.